Just a short rant today because I am too angry to think clearly.
Yesterday, Eishkom decided that it was Knysna’s turn to close up shop and read the newspaper at 12 noon. All economic activity came to a halt, and the numerous electricity-dependant tasks that I was busy with, just stopped.
At about 2pm the electricity came back on, but most people in Knysna just decided to call it a day, drink beer, and try again the next day. That is, the whole of Knysna’s electricity came back on, except for the unlucky few who pay their electricity bill by direct debit on the Internet. You see, while the lights were off, these law-abiding ratepayers, including myself, were having our electricity cut off for “non-payment”.
“Non-payment? How can that be? I paid my bill on time by direct debit. A phone call to the Electricity Dept. revealed that, yes, apparently they had received our payment on time, but they had no electricity, and thus no means of going into their bank account on the Internet to check who had paid.
SO THEY JUST CUT OFF NUMEROUS CONSUMERS DURING THE POWER FAILURE !!!
Profuse apologies from them, and a technician arrived another 3 hours later (5PM) to switch it back on.
RESULT : 51 dead Tilapia fish from lack of oxygen.
It’s not the monetary cost, it’s the sheer incompetence.
Highly p*ssed off.